One Touch Technology Solutions

Systems that run sales, operations, property, and finance

CRM, dialers, IVR, ERP, property management, and custom platforms — engineered in Jaipur for organisations that need software they can actually operate.

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Engineering team working with enterprise software systems and data

CRM · Dialer · ERP — connected in one operating layer

Jaipur

Delivery base

On-site and remote delivery from Rajasthan for Indian and overseas clients.

Secure software development environment with encrypted systems

NDA-ready

Custom development

Scoped under confidentiality for CRM, dialers, ERP, and operations systems.

Connected enterprise systems and API integrations

Full stack

Build and integrate

Own products and integrations with Salesforce, HubSpot, Zoho, and cloud telephony.

Product suite

Enterprise systems first — not a generic agency menu. Each line can be built, integrated, or both.

Revenue operations

CRM

Lead-to-close systems with pipeline, scoring, and a full interaction history.

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Contact centres

Dialers & IVR

Predictive and preview dialers, IVR, ACD, and CRM caller identification.

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Operations and finance

ERP

Finance, inventory, procurement, and operations on one controlled platform.

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Real estate operations

Property Management

Listings, tenants, leases, collections, and owner reporting in one system.

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Internal operations

Management Systems

HR, inventory, project, hospital, education, and workflow platforms.

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Digital products

Web Development

Secure, scalable web applications, portals, and enterprise sites.

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Industries

We specify CRM, telephony, ERP, and property systems around the operating model of each sector.

Modern residential buildings representing property management

Real estate

Listings, brokers, property operations, and owner reporting.

Contact centre agents with headsets managing customer calls

BPO and contact centres

Dialers, IVR, ACD, quality, and CRM-attributed campaigns.

Healthcare

Operations workflows, appointments, and controlled patient records.

Manufacturing

Inventory, production visibility, and ERP-aligned reporting.

Hospitality

Property and guest operations with billing and vendor control.

Business professionals reviewing documents together

Professional services

CRM, project control, and client portals for delivery firms.

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Capabilities in depth

From contact-centre telephony to property operations and ERP — scoped to how your organisation works.

Sales pipeline and customer relationship management dashboard

Revenue operations

CRM

We design and implement CRM platforms that give sales and account teams a single source of truth — from first enquiry to renewal. Custom builds and Salesforce, HubSpot, Zoho, and Dynamics integrations are in scope, including data migration and role-based access.

—Lead capture, scoring, and assignment rules
—Sales pipeline and opportunity tracking
—Customer history, tasks, and document store
—Reporting dashboards for conversion and pipeline health

Delivery

Discovery → Data model → Workflows → Integration → Training

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Contact centre telephony and call routing systems

Contact centres

Dialers & IVR

Built for BPO and in-house contact centres: campaign dialing, intelligent IVR menus, skill-based routing, call recording, and live agent dashboards — wired into your CRM so every call is attributed to a record.

—Predictive, preview, and progressive dialing
—Multi-level IVR with speech and DTMF
—Automatic call distribution and queue management
—CRM screen-pop and caller identification

Delivery

Traffic study → Call flows → Dialer config → CRM bind → Go-live

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Enterprise resource planning and inventory management screens

Operations and finance

ERP

Enterprise resource planning tailored to how your company actually runs — not a generic package you have to fight. Modules typically cover finance, inventory, purchasing, production or services, and management reporting, with integrations to banking and GST workflows where required.

—Unified ledgers, inventory, and procurement
—Role-based approvals and audit trails
—Warehouse and stock visibility
—Management and statutory reporting

Delivery

Process mapping → Architecture → Phased rollout → Cutover → Hypercare

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Property portfolio and tenant management interface

Real estate operations

Property Management

Property management software for developers, brokers, and facility operators: inventory of units, tenant and owner records, rent and maintenance workflows, document vaults, and owner statements — with optional CRM for sales of inventory.

—Property and unit inventory with availability
—Lease, rent, and collection tracking
—Maintenance tickets and vendor coordination
—Owner and tenant portals

Delivery

Portfolio audit → Data model → Portals → Accounting bind → Launch

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Internal management platform with workflow automation

Internal operations

Management Systems

Purpose-built management systems when a spreadsheet or off-the-shelf tool is the bottleneck. We deliver HR and payroll workflows, project and task control, inventory, hospitality, healthcare operations, and education platforms — with the same security and audit standards as our ERP work.

—HR, attendance, and payroll-adjacent workflows
—Project, task, and collaboration control
—Inventory and store management
—Hospitality, healthcare, and education operations

Delivery

Stakeholder interviews → MVP → Sprint delivery → UAT → Support

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Ready to specify a system?

Tell us whether you need CRM, a dialer, ERP, property operations, or a custom management platform. We will respond with a scoped proposal.

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